Below are the many membership levels and insurance plans offered by Health Insurance Innovations' each has listed their appropriate contact information. Please direct questions regarding the following list of contacts to Health Insurance Innovations' Member Support at 1-877-376-5831
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| Health Insurance Innovations |
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Toll Free Phone: 1-877-376-5831
Fax: 1-877-376-5832
Address: 218 E. Bearss Ave, Suite 325, Tampa, FL 33613
E-Mail: support@hiiquote.com
Website: www.hiiquote.com
Hours of Operation: Monday - Friday 8:30am to 7pm EST
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| Med-Sense Guaranteed Association |
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Toll Free Phone: 1-920-347-4400
Address: 2221 South Webster Ave., Suite 109, Green Bay, WI 34301
Website: www.medsensemembers.com
Consult your membership guide or call the association for discounts and services contact information. |
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| SHORT TERM MEDICAL |
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| 1st Med STM |
| Underwritten by: Companion Life Insurance Company |
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Billing and Plan Changes: Health Insurance Innovations
Claims: Co-ordinated Benefit Plans
EDI Payor ID - 14829/Group Number 5227504
P.O. Box 21944, Eagan MN 55121
Toll Free Number: 1-877-902-9918
Hospital Confinement Pre-Certification: 1-800-263-8786
Accident Medical Expense Benefits: Freedom Life Insurance Company of America (in the states of: AL, AR, AZ, CO, DE, FL, GA, IA, IL, IN, KY, LA, MI, MO, MS, NE, NV, OH, OK, PA, SC, TN, TX, VA, WV and WY) and National Foundation Life Insurance Company (in the states of AK, CA, DC and MT).
Accidental Death and Dismemberment benefits: ING Life Claims
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Med Plus STM
Including Collegiate Sports STM and Med Plus - EDU STM |
| Underwritten by: Starr Indemnity and Liability Company |
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Billing and Plan Changes: Health Insurance Innovations
Claims: Co-ordinated Benefit Plans
Effective date 1/1/2012 and after
EDI Payor ID - 14829
P.O. Box 21575, Eagan, MN, 55121
Toll Free Number: 1-866-282-3991
Effective date 12/31/2012 and before
EDI Payor ID - 14829
P.O. Box 20594, Tampa FL, 33622-0594
Toll Free Number: 1-866-282-3991
Accidental Death Claims: Starr Indemnity and Liability Company
Hospital Confinement Pre-Certification: 1-800-544-2273
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| Sensible Med STM |
| Underwritten by: Markel Insurance Company |
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Billing and Plan Changes: Health Insurance Innovations
Claims: Co-ordinated Benefit Plans
EDI Payor ID - 14829/BS Group # 5227505
P.O. Box 21944, Eagan MN 55121
Toll Free Number: 1-877-902-9927
Hospital Confinement Pre-Certification: 1-800-526-1877
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| LIMITED MEDICAL & OTHER PRODUCTS |
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| Freedom Access |
| Underwritten by: Freedom Life Insurance Company of America and National Foundation Life Insurance Company |
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Billing and Plan Changes: Health Insurance Innovations
RX Benefit: CVS Caremark
Claims: Freedom Life Insurance Company of America (in the states of: AL, AR, AZ,
CO, DE, FL, GA, IA, IL, IN, KY, LA, MI, MO, MS, NE, NV, OH, OK, PA, SC, TN, TX, VA, WV and WY) and National Foundation Life Insurance Company (in the states of AK, CA, DC and MT)
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| Freedom Spirit |
| Underwritten by: ReliaStar Life Insurance Company, a member of the ING Family of Companies |
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Billing and Plan Changes: Health Insurance Innovations
Claims: ING Life Claims
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| Platinum Health Essential |
| Underwritten by: United States Fire Insurance Company |
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Billing and plan changes for applications issued after 11/24/2009: Health Insurance Innovations
Contact for claims incurred after 1/1/2011 and future claims: Co-ordinated Benefits Plans
Send Claims to: PO Box 21517, Eagan, MN 55121
EDI Payor ID - 14829/Group Number 5227502
Toll Free Number: 877-755-4835
Contact for applications issued before 11/24/2009 and for claims incurred before 1/1/2011:
Administrative Concepts Inc.
994 Old Eagle School Road, Suite 1005, Wayne, PA 19087
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| PREFFERED PROVIDER ORGANIZATION |
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| Beech Street Network |
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Toll Free Phone: 1-800-432-1776
Website: www.beechstreet.com
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| MultiPlan |
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Toll Free Phone: 1-888-342-7427
Website: www.multiplan.com
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| CLAIMS ADMINISTRATORS |
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| Administrative Concepts |
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Toll Free Phone: 1-800-964-7096
Address: 994 Old Eagle School Road, Suite 1005, Wayne, PA 19087
Online claims status: https://secure.visit-aci.com/
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| Co-ordinated Benefits Plans |
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Register online with CBPConnect.com to access your insurance plan information, view real time status of adjudicated claims, re-create Explanation of Benefits (EOBs), or send electronic inquiries via the "Contact Us" link.
Toll Free Business Phone: 1-800-753-1000
Local Direct Business Phone: 1-727-799-9188
Send Claims to: See individual plans for specific mailing address and customer service numbers
Hours of Operation: M, T, W & F 8:30am to 5pm EST; Thursdays only: 9:30am to 5pm EST
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| Freedom Life Insurance Company of America |
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Toll Free Phone: 1-800-387-9027
Send Claims to: PO Box 554, Addison, TX 75001
Address: 3100 Burnett Plaza, 801 Cherry Street, Unit 33, Fort Worth, TX 76102
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| ING Life Claims |
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Toll Free Phone: 1-888-238-4840
Send Claims to: PO Box 1548, Minneapolis, MN 55440
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| National Foundation Life Insurance Company |
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Toll Free Phone: 1-800-221-9039
Send Claims to: PO Box 554, Addison, TX 75001
Address: 3100 Burnett Plaza, 801 Cherry Street, Unit 33, Fort Worth, TX 76102
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| Starr Indemnity and Liability Company |
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Toll Free Phone: 1-866-516-2522
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| UN-INSURED BENEFITS |
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| Caremark CVS |
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Website: www.caremark.com
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| MedCare USA |
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Toll Free Phone: 1-800-819-5479
Website: www.medcareusa.com
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| OUTLOOK Vision |
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Website: www.outlookvision.com
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Short Term Medical
